Essential Process Improvement
for High Performance Teams
Who Should Attend
The workshop is designed for those who wish to improve their ability to make business processes more effective and efficient.
Workshop Outline
Many change initiatives focus on improvement to business processes in order to reduce cycle times, improve quality and eliminate non-value add activities. In this event, participants will learn how to analyse and improve processes to achieve maximum business benefits. The workshop will be held in a relaxed informal atmosphere conducive to the learning process and will have a flexible structure. It will be highly participative with formal consultant input blended with practical exercises and group work. All of these will be highly relevant to the participants work area. A comprehensive manual is also provided.
Workshop Content
Process Analysis
Voice of the Customer
Measurement
Statistical Process Control
Process Re-engineering
Practical Process Improvement
Process Design
Tools and Techniques
Implementation planning
Stakeholder communication
Workshop Duration
Two days