Essential Problem Solving
for High Performance Teams


Who Should Attend
All managers and staff who need to improve their ability to prioritise and solve problems effectively.


Workshop Outline
The ability to continuously improve processes, systems and procedures and to eliminate problem areas is a key business requirement for all employees. This workshop will enable participants to practice using the problem solving process and learn a range of relevant tools and techniques. In addition they will have the opportunity to identify and tackle real problems with the aid of an experienced facilitator. The workshop will be held in a relaxed informal atmosphere conducive to the learning process and will have a flexible structure. It will be highly participative with formal consultant input blended with practical exercises and group work. All of these will be highly relevant to the participants job. A comprehensive manual is also provided.


Workshop Content
Managing effective meetings
Problem analysis process and tools
Innovation and Creativity
Decision making process and tools
Implementation planning
Stakeholder communication
Analysis of relevant business issues
Personal action plan


 Workshop Duration
Two days

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