Essential Consulting
for Internal Consultants
Who Should Attend
This workshop is aimed at people who are in an internal advisory,
support or project management role.
Workshop Outline
The workshop provides project managers, facilitators or internal
support personnel the skills to effectively define, manage and deliver
complex assignments. It is highly interactive and is tailored to meet
the specific needs of the participants. A comprehensive manual is also
provided.
Workshop Content
Defining and understanding the role of an internal consultant
The Consultancy Process
Client Management
- Managing one to one meetings, Contracting, Communicating
- Delivery, Measurement of Results, Reviewing
Assignment Management
- The Project Contract, Planning, Risk Management
- Stakeholder Management, Partnering
Interpersonal Effectiveness
- Questioning, Listening, Body language, Oral Communication
- Language, Constructive Feedback
- Building Rapport, Assertiveness, Negotiation, Managing
Conflict
- Influencing Styles and Strategies
Workshop Duration
Two days